Category: Psychology

Chapter twenty discussion
2121 unread replies.2121 replies.
NOTE: Points will be deducted for the inclusion of outside references. The resources you need to complete assignments are to be found in the assigned course readings. REMEMBER, the use of ChatGPT, Bard, and other forms of AI to complete coursework is defined as a form of cheating (With the exception of the editor function in Word, which you are encouraged to utilize.).
Chapter twenty discussion board item:
Identify the various terms members of the Ecstasy-using community use to describe their experiences with the drug (‘rolling,’ ‘blowing up,’ etc.).
Describe the effects users report experiencing.
Research cited by the author has shown a large increase in the amount of Ecstasy being sold and used in the United States. Explain what you believe should be done in, if anything, in response. Do you think the use of Ecstasy should be defined as a social problem? Does the more recent introduction of fentanyl and other synthetic opiates into American life change your perspective in any way? Be specific.
Your post should be a minimum of three well-developed paragraphs.
Spelling, grammar, and punctuation count. Make sure you proofread your work prior to posting it. Be sure to write in complete sentences and use proper grammar to the best of your ability. Only substantive/meaningful posts will be eligible for full-credit. As part of this discussion board you are strongly encouraged to review and comment on a classmate’s post, though this is not required. Comments should be constructive, direct, and need not be more than a couple of sentences or a paragraph at most. Please proofread your words prior to posting.

PSY 211 Module Three Activity Template
In the Module Three Activity Guidelines and Rubric, review the Overview and Prompt sections. Then answer each of the following questions with a minimum of 2 to 5 sentences. Complete this template by replacing the bracketed text with the relevant information.
Describe a specific behavior that you learned in response to an external stimulus. Address the following in your response:
o What external stimulus affected your behavior?
o Were you aware that your behavior was being influenced by the stimulus? If so, how did you know?
[Insert text.]
Explain whether the conditioned behavior was positive or negative.
o If positive, in what ways can you continue to reinforce this behavior?
o If negative, what are some steps you can take to change this behavior?
[Insert text.]
Describe a specific behavior that you changed in response to an external stimulus. Address the following in your response:
o What external stimulus affected your behavior?
o Were you aware that your behavior was being influenced by the stimulus? If so, how did you know?
[Insert text.]
Explain whether the change in behavior was positive or negative.
o If positive, in what ways can you continue to reinforce this behavior?
o If negative, and if it is something that you would like to change again, what are some steps you can take to change this behavior?
[Insert text.]
Explain why one of the behaviors described above is an example of classical conditioning (Watson), operant conditioning (Skinner), or neither of these. Address the following in your response:
o If one of the above types of conditioning applies to your example, which specific features helped you to identify it?
o Explain why this type of conditioning is most effective in learning or changing this behavior.
o If neither type of conditioning applies to the behavior, why is this the case? Explain your response in terms of specific conditioning features (e.g., stimulus, response, association) or inherent aspects of the behavior itself.
[Insert text.]

Subject: What is the relationship between brain and intelligence. Which aspects of intelligence are affected by which brain functions. Do these relationships change with age? What are the different types of brain function and how do they change?
Apa style Bibliographical references at least 20 (15 to be after 2013)

write a ethics Analysis base on long-term effects on foster care must include – Ethical Self Awareness – Ethical Issue
-Apply Ethical Perspectives replicate the sample in files

Refer to the study, “The emotional carryover effect in memory for words,”
Write a 175- to 350-word summary of the study in which you do the following:
Describe the study.
What was the hypothesis?
What methods were used to test the hypothesis?
What were the results?
Provide an analysis of the ethical considerations of the study.

Prior to beginning work on this assignment, please read When Forced Fabrications Become Truth: Causal Explanations and False Memory Development Links to an external site., view How Your “Working Memory” Makes Sense of the World Links to an external site., How Reliable Is Your Memory? | Elizabeth Lofts Links to an external site., and the Three Kinds of Memory Links to an external site. film segment, and review the Instructor Guidance. It is suggested that you also review the recommended resources for this week as a number of them have links to applicable articles and may assist you in creating this written assignment.Too often, when learning about memory development, one forgets that this has a direct relationship to effective learning. Knowledge is essentially a memory, and how well humans process information affects performance at many levels.
For this paper, you will be explaining some of the cognitive-based ideologies related to how memory development works, how it is affected by outside variables, and how strategies can improve one’s own information processing. You will demonstrate an understanding of psychological research methods and skeptical inquiry by correctly utilizing support resources within your writing.
Complete the following:
Introduce the topic of effective knowledge or memory development (including assimilation and accommodation) based on cognitive.
Explain, precisely, the mental process of knowledge or memory development.
Include the importance of successfully moving information from working (short-term) memory to long-term memory (effective information processing)?
Discuss the factors of attention and perception in association with successfully moving information from sensory to working memory to long-term memory.
Discuss the predominant variables that can affect effective processing for each of the following types of memories: semantic memories, episodic memories, and autobiographical memories.
(Hint—emotions, outside distractions, etc.)
Discuss the prevalence of false memories, and how this phenomenon may affect how we learn effectively, as well as help others to learn accurately.
Conclude with a summation of your paper’s content (conclusion paragraph).
The Knowledge Acquisition and Memory Development paper
Must be a minimum of five double-spaced pages in length (not including title and references pages) and formatted according to APA Style as outlined in the Ashford Writing Center’s APA Style Links to an external site. resource.
Must include a separate title page with the following:
Title of paper
Student’s name
University name
Course name and number
Instructor’s name
Date due

Locate a film or book (popular fiction, not a psychology text or instructional/academic film) that illustrates one of the concepts we’re discussing this semester. For example, the film/book might depict situations that are relevant to the concepts of obedience, conformity, altruism, persuasion techniques, groupthink, interpersonal attraction, etc… Any topic discussed in our readings is fair game, but the concept needs to be clearly depicted in the source you chose.
For the purposes of this assignment, films/books that actually depict any of the classic experiments we’re discussing this semester (e.g., the recent film titled “Stanford Prison Experiment”) are explicitly not allowed. Work to “stretch” and use your critical thinking skills to determine whether your source is clearly related to a social psychology concept or not.
After referring to the film or reading the book, please use any of the following formats to report your observations: Power Point slides, narrated slideshow, or video diary (e.g., “vlog”). This assignment is not intended to be a formal writing assignment. Rather, the intent is to see you make connections between your readings and “real-life” situations as depicted in popular media sources and to express your thoughts succinctly and coherently. Be creative, but be sure that the reader/viewer is able to clearly discern that you can critique the film/book in a scholarly way as related to course material (e.g., don’t just give a “book report” in which you describe the plot of the movie/book).
You do have some leeway in terms of the length of your submission. But, please, try to be succinct. If you’re doing a PowerPoint submission or narrated slideshow, aim for no more than 10-12 slides and no more than 10 minutes maximum (less than this guideline is acceptable as long as all the below points are clearly and fully addressed). For video blog submissions, aim for less than 10 minutes. Research demonstrates that viewers begin to lose interest if instructional videos are longer than 10 minutes (less than this guideline is acceptable as long as all the below points are clearly and fully addressed).
In your submission (whether it be in written form via slides/PowerPoint or video form), please be sure to clearly address the following topics:
1. Describe which social psychology concept you are choosing (e.g., conformity, obedience, altruism, persuasion, etc…) and indicate how you see it manifested in the film/book you chose.
2. Describe the social psychology concept. What does it mean? How has it been studied in the field of social psychology? What have you learned about it this semester?
3. Briefly describe the film/book you chose (e.g., its plot, characters, themes, etc…). This description does not need to be really lengthy (you don’t need to summarize the entire plot; hit the high points), but should be sufficient to demonstrate that you actually viewed the entire film or read the entire book.
4. Clearly describe how you feel the film/book you chose relates to the social psychology concept. If you chose altruism, for example, how do the characters in the film/book behave in a prosocial manner toward others? If you chose group think, how did the characters get caught in a situation that resulted in a group think mentality?
5. Finally, take time to ensure that your finished product is polished (no grammatical/spelling errors in written work, no grammatical issues or unclear language in video submissions), flows well, and looks professional. While you aren’t expected to submit Spielberg-quality films, your submission should be at least as professional-appearing as reasonable videos seen on YouTube or PowerPoint presentations made in a work setting.
FINAL IMPORTANT NOTE: It is strongly recommended that you try to upload your submission well before the Sunday deadline. Technical glitches and trouble submitting will not be an excused reason for late work. Video submissions should be submitted as links to Youtube videos. If you have any difficulty uploading your submission into the slot for this assignment, you may alternatively send it to your instructor as an attachment to an email (but make your best attempt to submit in the proper spot first). As always, Classroom Support is there to help you with the technical side of things. If you need help, select “Help” and send them a message. Remember, though, that you will not receive an immediate response, especially on the weekends, so allow sufficient time before the deadline to ask for help.

This week’s your research paper will focus on specifics in Chapter 10, namely behaviorism and personality. You of course will read the entire chapter but I want you to specifically focus on Behaviorism and Personality which you will reporting on in this assignment. Remember that the Title page and reference pages do NOT count toward the three pages. You will provide an overview of the topic in this chapter as it relates SPECIFICALLY to Behaviorism and Personality. Pick out these sections and write about how behavior is tied to personality. I do NOT want a report on conditioning Skinner boxes and salivating dogs. Tie any information you provide to behavior and personality. I have provided you with 4 videos to assist you in composing your paper. There is also a huge amount of research in the library on Behavior and personality and you can also provide a bit of journal research from the vast amount in the journals. Remember to use paraphrasing in your work rather than take information word for word from the textbook. Always be careful of plagiarism. You are required to provide at least ONE video in your paper as a citation and reference along with the chapter.
Remember that if you wish to go above and beyond the assignment requirements, extra credit will be given.
Length, 3 pages NOT including Title and reference page. Point value, 5 points. NOTE: THREE FULL PAGES. Don’t go short.

Risk Assessment
Rationale
Risk assessment is a complex process that involves clinical analysis, actuarial data, and professional judgment. Risk assessment is a critical part of the justice system as it affects policing strategy, correctional planning, and bail and release. Civilian members of policing forces are often responsible for contributing to risk assessment reports. In this assignment, you will create a risk assessment report based on a number of original documents and your own completion of the ODARA tool. Please note that this scenario is comprised of a fictional storyline. Other than the police officer and City of Orillia all other characters, times, dates and circumstances were imagined. Any resemblance to actual events is purely coincidental.
Assignment
You are a civilian member in the Domestic Violence Unit of a police agency for which you provide administrative and operational support to assist front line officers in their investigation of domestic violence matters. One role you have is to assist police officers in completing a risk assessment tool to buttress any Bail Hearing (Show Cause) conditions that may include recommendations to a Judge opposing bail to the accused alleged to have committed a violent act against anyone.
The police officer has decided that a Bail Hearing (Show Cause) is the appropriate direction to take with this matter and provided an outline of the situation under investigation. Read the various sources of information provided by the police officer and provide a risk assessment analysis using the ODARA risk assessment instrument.
Your scoring for this risk assessment instrument must be sourced by sufficient case-specific evidence (using a separate page) to justify the rating you are assigning on any individual factor (especially if your score is a yes). After you have completed your analysis of risk, you are to provide a separate summary report noting the risk level posed by Mr. Stack using the ODARA instrument.
You can find an online copy of the ODARA on the following link: https://www.knfp.ch/en/risk-assessment-tools/odara.
Once completed, click on the Download ODARA report button to download the completed report in PDF format (which you must submit along with your essay).
Your analysis of risk report should include:
Your method (e.g., ODARA analysis of risk scoring sheets),
Your database analysis (describe your evidence to substantiate individual factor scores; i.e.,what score did you assign each item and WHY did you assign this score), πlease make sure that your desсrіptions are thorough referring to the line of evidence provided.
Your conclusion regarding risk (i.e., the score interpretation graph and risk summary statement) and your recommendation to the judge regarding the impending bail (including any proposed sanctions).
In summary, you are to provide an Analysis of Risk that the officer may use to substantiate a recommendation of BAIL OPPOSED or BAIL WITH/WITHOUT CONDITIONS for Robert Stack.
Finally, briefly examine the reliability of the ODARA assessment using peer-reviewed sources (minimum of three) and in your own words explain what the advantages and disadvantages are of using a risk assessment tool like the ODARA.
Please attach a completed ODARA with your report.
Format to be in APA, 12 font, with cover page.
Please note that there is no minimum/maximum length to this assignment. You are graded on the quality and the depth of your discussions

Paper 2: Customer Service Analysis
Customer Service
Good customer service means consistently meeting customers’ expectations. Great customer service is quick, easy, personalized, and empathetic. Companies that deliver excellent customer service take the time needed to understand the needs of their unique customer base (https://www.zendesk.com/blog/good-customer-service-defined/Links to an external site.).
Benefits of good customer service
73 percent of business leaders report a direct link between their customer service and business performance.
64 percent of business leaders say that customer service has a positive impact on their company’s growth.
60 percent of business leaders say it improves customer retention.
47 business leaders report an increase in their ability to cross-sell because of customer service.
70 percent of customers say they have made purchase decisions based on the quality of customer service.
*The Zendesk Customer Experience Trends Report 2022
For this paper, I want you to visit 5 local Hawaii organizations/businesses (e.g., Costco, Foodland, McDonald’s, Bank of Hawaii, CUH Business Office, Gap, etc) and observe their customer service relative to you. I then want you to write a separate analysis for each organization (5 total) of the customer service provided to you by each organization you visited that 1) describes the organization and 2) answers the 9 sections (Zendeck guidelines questions (1-7) and questions (8-9) below. For each organization you visit, start with
Organization Desсrіption: I want you to name the organization and indicate the specific date, day and time (this semester) you visited/contacted the organization, were you alone or with others, etc., and the specific service(s) provided. Describe the status of the organization – crowded, clean, are there lines with just one person waiting on everyone (for example, long bank line and only one teller working while other tellers are in back standing around), etc.
and then follow with, in order, sections 1-9
1.Friendliness: The most basic customer need that’s associated with things like courtesy and politeness. For example, in your interactions with employees do they greet you, say your name, make small talk, are they rude, do they acknowledge you as a person, how are their communication skills? Do they smile, frown, are they angry, happy, etc.? Do you get a sense they enjoy working at their organization or do they appear to want to be elsewhere? Are they energetic or tired? Calm or irritated? Explain your answer.
2.Empathy: Customers need to know the organization understands and appreciates their needs and circumstances. For example, in your interactions with the employees do you get the sense that they understand and appreciate your needs? Explain your answer.
3.Fairness: Customers must feel like they’re getting adequate attention and fair and reasonable answers. For example, in your interactions with the employees do you feel that you are getting adequate attention, and that the employees’ answers to your question are fair and reasonable. Explain your answer.
4.Control: Customers want to feel like they have an influence on the outcome. For example, in your interactions with the employees, do you get the sense that they are listening to you and what you are saying has an influence on the outcome you are seeking? Explain your answer.
5.Alternatives: Customers want choice and flexibility from customer service; they want to know there is a range of options available to satisfy them. For example, in your interactions with the employees, do you get the sense that there are options and flexibility regarding meeting your needs? Explain your answer.
6.Information: Customers want to know about products and services in a pertinent and time-sensitive manner; too much information and selling can be off-putting. For example, in your interactions with the employees, do you get the sense that the information you require regarding the products and services is provided in a relevant and timely manner? Explain your answer.
7.Time: Customers’ time is valuable, and organizations need to treat it as such. Put customer context at agents’ fingertips. So, for example customers don’t have to wait on hold while the agent looks up the details. Your needs were met in a timely manner? Explain your answer.
8.Job Skills: For example, in your interactions with the employees, do you get the sense that they know what they are doing? If not, are they able to get someone who does and can help you? Are they Organized? Appropriately attired? Etc. Explain your answer.
9.Answer the following questions
What impact does their job skills, interpersonal skills and emotional display have upon you? Explain your answer.
Does your gender, age, race, emotional status, appearance have any effect upon how you were treated? Explain your answer.
What does the customer service of the organization tell you about how they feel about their customers? Explain your answer.
How would you rate their customer service on a scale of 1-10 with 1 ＝ awful, 10 ＝ excellent. Bold the rating. Explain why you rated it the way you did.
Recommendations for improvement.
Using the following format below for your analysis paper, the structure of your analysis of each organization in your paper will look like what is below. Make sure you Bold the following headers and follow the format structure below exactly. Any deviation will result in the deduction of points.
Organization Desсrіption
1.Friendliness: The most basic customer need that’s associated with things like courtesy and politeness.
2.Empathy: Customers need to know the organization understands and appreciates their needs and circumstances.
3.Fairness: Customers must feel like they’re getting adequate attention and fair and reasonable answers. 4.Control: Customers want to feel like they have an influence on the outcome.
5.Alternatives: Customers want choice and flexibility from customer service; they want to know there is a range of options available to satisfy them. 6.Information: Customers want to know about products and services in a pertinent and time-sensitive manner; too much information and selling can be off-putting. 7.Time: Customers’ time is valuable, and organizations need to treat it as such. Put customer context at agents’ fingertips.
8.Job Skills:
9.Answer the following questions
What impact does their job skills, interpersonal skills and emotional display have upon you?
Does your gender, age, race, emotional status, appearance have any effect upon how you were treated?
What does the customer service of the organization tell you about how they feel about their customers?
How would you rate their customer service on a scale of 1-10 with 1 ＝ awful, 10 ＝ excellent. Bold the rating. Recommendations for Improvement Paper Requirements
1. Minimal 4000 words. You can write more. Single spaced. Typed. 2. Cover Page with your name, date, course, semester, and title of paper: Customer Service Analysis. 3. Separate paragraphs for each of the 9 headers and Organizational Desсrіption Header indicated above. For question 9, each of the sub-questions questions (1,2,3,4) are in separate paragraphs. As in the example above, the Organizational Desсrіption Header, the 9 headers, and the sub-questions of # 9 are all in bold. Any deviation will result in deduction of points, so make sure you separate and bold the headers and questions for each of the areas.
4. Your analysis of each organization is on separate pages. Do not have two analyses overlapping on the same page. Upon finishing the analysis of one organization, start the analysis of the next organization on a different page.
5. There is a separate introduction and a separate conclusion each in their own separate paragraphs.
6. First line of each paragraph is indented, or you can use the block format. No one paragraph papers. Separate cover page with your name, course, semester, due date. Submit via Canvas.
Any deviation from the format, structure, instructions and requirements will result in deduction of points.
Thus, your overall paper required structure/format where you will will provide the organization desсrіption, and answer questions 1-9 for each organization will look like the following
Introduction
Organization 1 Analysis
Organization 2 Analysis
Organization 3 Analysis Organization 4 Analysis Organization 5 Analysis Conclusion