Workflow Redesign Using [Agile/Waterfall] Project Management Method

Examine workflow processes in your place of employment for areas that may need improvement.

  • Explore the literature for a technology that could be utilized to improve that workflow process.

When introducing workflow redesign or a new technology there are many steps to consider.

  • Who does this impact?
  • What are the costs?
  • How do we know it is successful?

Create a PowerPoint presentation for a workflow redesign in your place of employment using the waterfall or agile method of project management.

Requirements

  • 10-12 slide presentation not including title or reference slides.
  • Discuss design from start to finish (for instance…)
  • What is your workflow redesign or technology being implemented? Why is it needed?
  • What are the costs, risks, benefits?
  • How will the optimal redesign be chosen and created?
  • How will it be implemented and by who?
  • How will you know if your redesign is successful? How long until you know?
  • What maintenance is needed (guidelines updated, new software etc)?
  • Include at least 3 recent peer-reviewed journal articles to support your proposed workflow redesign.

 

Struggling with where to start this assignment? Follow this guide to tackle your assignment easily!

Slide 1 – Title Slide

  • Title of presentation

  • Your name

  • Course, instructor, date


Slide 2 – Introduction

  • Briefly describe your workplace setting (e.g., hospital, clinic, nonprofit organization).

  • State the purpose: to redesign a workflow process using [Agile/Waterfall] methodology.

  • Highlight importance of workflow efficiency in healthcare/social services.


Slide 3 – Current Workflow Problem

  • Describe the specific workflow issue needing improvement. Examples:

    • Medication administration errors due to manual charting

    • Patient intake delays from paper-based registration

    • Inefficient communication among case managers

  • Use a simple process map (current workflow).


Slide 4 – Proposed Technology/Redesign

  • Name the technology or redesign (e.g., EHR upgrade, barcode medication administration, telehealth integration, digital intake forms).

  • Why it is needed (efficiency, patient safety, reduced errors, better staff workflow).


Slide 5 – Project Management Approach

  • Explain whether you’re using Waterfall (sequential, structured phases) or Agile (iterative, flexible, team-driven).

  • Provide a simple diagram showing the chosen model.


Slide 6 – Stakeholders & Impact

  • Who is affected? (nurses, physicians, patients, admin staff, IT).

  • Benefits for each stakeholder group.


Slide 7 – Costs, Risks, Benefits

  • Costs: software purchase, hardware, staff training.

  • Risks: resistance to change, downtime during transition, data privacy concerns.

  • Benefits: efficiency, improved accuracy, patient satisfaction, regulatory compliance.


Slide 8 – Redesign Selection & Creation

  • How the best redesign/technology will be chosen (literature review, pilot testing, staff feedback).

  • Development process (workflow mapping, IT collaboration, staff involvement).


Slide 9 – Implementation Plan

  • Who will implement (IT, nurse leaders, trainers).

  • Timeline of rollout.

  • Training sessions for staff.

  • Include Agile/Waterfall milestones.


Slide 10 – Measuring Success

  • How will success be defined?

    • Reduction in errors?

    • Faster patient throughput?

    • Improved staff satisfaction?

  • Time frame for evaluation (3 months, 6 months).

  • Data collection methods (surveys, metrics from system, audits).


Slide 11 – Maintenance & Sustainability

  • Ongoing updates (software patches, new guidelines).

  • Continuous training for new hires.

  • Evaluation every 6–12 months.


Slide 12 – Conclusion

  • Summarize the importance of workflow redesign.

  • Reinforce benefits of chosen technology.

  • Highlight alignment with patient safety and organizational goals.


Slide 13 – References

  • At least 3 peer-reviewed journal articles (last 5 years). Examples you can use:

    • Adler-Milstein, J., & Huckman, R. S. (2020). The impact of electronic health record use on physician productivity. Journal of Health Economics, 70, 102273.

    • Guo, U., Chen, L., & Mehta, P. H. (2017). Electronic health record innovations: Helping physicians — One less click at a time. Health Information Management Journal, 46(3), 140–144.

    • Kruse, C. S., Stein, A., Thomas, H., & Kaur, H. (2018). The use of Electronic Health Records to support population health: A systematic review of the literature. Journal of Medical Systems, 42, 214.

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