Examine workflow processes in your place of employment for areas that may need improvement.
- Explore the literature for a technology that could be utilized to improve that workflow process.
When introducing workflow redesign or a new technology there are many steps to consider.
- Who does this impact?
- What are the costs?
- How do we know it is successful?
Create a PowerPoint presentation for a workflow redesign in your place of employment using the waterfall or agile method of project management.
Requirements
- 10-12 slide presentation not including title or reference slides.
- Discuss design from start to finish (for instance…)
- What is your workflow redesign or technology being implemented? Why is it needed?
- What are the costs, risks, benefits?
- How will the optimal redesign be chosen and created?
- How will it be implemented and by who?
- How will you know if your redesign is successful? How long until you know?
- What maintenance is needed (guidelines updated, new software etc)?
- Include at least 3 recent peer-reviewed journal articles to support your proposed workflow redesign.
Struggling with where to start this assignment? Follow this guide to tackle your assignment easily!
Slide 1 – Title Slide
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Title of presentation
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Your name
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Course, instructor, date
Slide 2 – Introduction
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Briefly describe your workplace setting (e.g., hospital, clinic, nonprofit organization).
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State the purpose: to redesign a workflow process using [Agile/Waterfall] methodology.
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Highlight importance of workflow efficiency in healthcare/social services.
Slide 3 – Current Workflow Problem
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Describe the specific workflow issue needing improvement. Examples:
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Medication administration errors due to manual charting
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Patient intake delays from paper-based registration
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Inefficient communication among case managers
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Use a simple process map (current workflow).
Slide 4 – Proposed Technology/Redesign
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Name the technology or redesign (e.g., EHR upgrade, barcode medication administration, telehealth integration, digital intake forms).
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Why it is needed (efficiency, patient safety, reduced errors, better staff workflow).
Slide 5 – Project Management Approach
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Explain whether you’re using Waterfall (sequential, structured phases) or Agile (iterative, flexible, team-driven).
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Provide a simple diagram showing the chosen model.
Slide 6 – Stakeholders & Impact
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Who is affected? (nurses, physicians, patients, admin staff, IT).
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Benefits for each stakeholder group.
Slide 7 – Costs, Risks, Benefits
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Costs: software purchase, hardware, staff training.
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Risks: resistance to change, downtime during transition, data privacy concerns.
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Benefits: efficiency, improved accuracy, patient satisfaction, regulatory compliance.
Slide 8 – Redesign Selection & Creation
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How the best redesign/technology will be chosen (literature review, pilot testing, staff feedback).
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Development process (workflow mapping, IT collaboration, staff involvement).
Slide 9 – Implementation Plan
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Who will implement (IT, nurse leaders, trainers).
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Timeline of rollout.
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Training sessions for staff.
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Include Agile/Waterfall milestones.
Slide 10 – Measuring Success
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How will success be defined?
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Reduction in errors?
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Faster patient throughput?
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Improved staff satisfaction?
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Time frame for evaluation (3 months, 6 months).
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Data collection methods (surveys, metrics from system, audits).
Slide 11 – Maintenance & Sustainability
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Ongoing updates (software patches, new guidelines).
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Continuous training for new hires.
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Evaluation every 6–12 months.
Slide 12 – Conclusion
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Summarize the importance of workflow redesign.
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Reinforce benefits of chosen technology.
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Highlight alignment with patient safety and organizational goals.
Slide 13 – References
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At least 3 peer-reviewed journal articles (last 5 years). Examples you can use:
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Adler-Milstein, J., & Huckman, R. S. (2020). The impact of electronic health record use on physician productivity. Journal of Health Economics, 70, 102273.
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Guo, U., Chen, L., & Mehta, P. H. (2017). Electronic health record innovations: Helping physicians — One less click at a time. Health Information Management Journal, 46(3), 140–144.
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Kruse, C. S., Stein, A., Thomas, H., & Kaur, H. (2018). The use of Electronic Health Records to support population health: A systematic review of the literature. Journal of Medical Systems, 42, 214.
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