Discussion Response

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In response, discuss their examples of group conflict. Utilize Linda Hill’s thoughts on leadership within a group and suggest internal or external leadership steps to resolve group conflict.

Working on the recruitment team in HR we were tasked to redesign our recruitment process as a team. We are a team of five individuals with varying academic and practical experience. Even though we all do the same job, we all do it a very different way. When we were tasked with this project, we thought the best way to handle it is to all get into a room together and spend the day ironing out what our process will look like moving forward. In theory it was great, but the execution fell short. We left that day with nothing resolved and no recruitment plan to put in place. A day as a team together strategizing and we werent able to come to any common ground for the sake of our candidates. So, what happened? After reading more about Lencionis 5 Dysfunctions of a Team, looking back I can see why we were doomed from the start. We lacked trust as a team, Lacked Commitment, and Inattention to Team Objectives.

From the beginning of the meeting there was an absent of trust within the group This occurs when team members are reluctant to be vulnerable with one another and are unwilling to admit their mistakes, weaknesses, or need for help (Zartler, 2017). That lack of vulnerability kept us guarded and therefore unwilling to be open and transparent. Without being open and transparent we werent able to have effective communication. We lacked commitment in a certain direction. Because we were supposed to come together as a team and design this process it put us all on the same level and therefore there was no clearly defined leader (Zartler, 2017). This caused certain members to step up and take charge and others to dig in their heels.  Because there was no formal leadership for this project there was a lack of commitment to one specific direction. Finally, As recruiters that oversee different areas with different needs we all approach our business very differently. So, trying to come to common ground was difficult with everyone looking out for their specific needs. There was not a lot of give and take or flexibility. Since we were all focused on our own individual needs it was harder to see the larger team objective and the overall goal of aligning our process and creating something that gives a positive candidate experience (Zartler, 2017). Overall, it was a good lesson learned. Moving forward we were able to find an amazing manager that was able to hear all our individual concerns yet still guide us to a process that works for us all.

Zartler, Jessica (2017, September 8). Lencioni’s 5 dysfunctions of a team. Medium. Retrieved March 3, 2022, from https://medium.com/taskworld-blog/lencionis-5-dysfunctions-of-a-team-330d58b2cd81

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